Canon G6020 Instruction Manual

The Canon G6020 is a MegaTank wireless all-in-one printer designed for high-volume printing with refillable ink tanks. It features Wi-Fi connectivity, automatic duplex printing, a flatbed scanner, a 35-page Auto Document Feeder (ADF), support for various paper sizes and types, and compatibility with Canon PRINT app and cloud services. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking and Installation 3. Initial Setup and Configuration 4. Specifications 5. Printer Controls and Functions 6. Connecting to Networks and Devices 7. Printing, Scanning, and Copying 8. Ink Tank System and Refilling 9. Maintenance and Cleaning 10. Regulatory and Safety Information 11. Troubleshooting

Features at a Glance

Key components: Printer unit with integrated flatbed scanner and ADF, four high-capacity refillable ink tanks (Black, Cyan, Magenta, Yellow), power cord, setup CD, instruction manuals, and ink bottles for initial filling.

FeatureDescription
MegaTank SystemHigh-yield refillable ink tanks for low-cost printing
Wireless ConnectivityWi-Fi (802.11b/g/n), Wi-Fi Direct for mobile printing
All-in-One FunctionsPrint, scan, copy, fax (models with fax capability)
Auto Duplex PrintingAutomatic two-sided printing
Flatbed Scanner & ADF35-page Auto Document Feeder for multi-page scanning/copying
LCD Control Panel3.0-inch color touchscreen for operation and settings
Paper HandlingRear paper feed, supports up to Legal size, various media types
Mobile & Cloud PrintCanon PRINT app, Apple AirPrint, Google Cloud Print, Mopria
POWER ButtonTurns printer on/off
STOP ButtonCancels current operation

Unpacking and Installation

Unpack all components and inspect for damage. Place printer on a stable, level surface near a power outlet and within range of your Wi-Fi router.

  1. Remove all tape and packaging materials from inside and outside the printer.
  2. Install the print head: Open the front cover, remove protective materials, and insert the print head until it clicks.
  3. Fill the ink tanks: Open ink tank caps, insert corresponding ink bottles (Black, Cyan, Magenta, Yellow), and squeeze until tanks are full. Close caps securely.
  4. Load paper: Adjust paper guides in rear tray, fan paper, and load face down.
  5. Connect power cord and plug into AC outlet.

WARNING! Do not touch print head nozzles or electrical contacts. Handle ink bottles carefully to avoid spills.

Initial Setup and Configuration

Power on printer; follow on-screen prompts on LCD panel.

  1. Language and region selection: Choose preferred language and country/region.
  2. Align print head: Printer will automatically perform alignment after initial ink charging.
  3. Connect to network: Use LCD menu to select Wi-Fi network and enter password. Alternatively, use WPS or connect via USB to computer for initial setup.
  4. Install software: Insert setup CD or download drivers from Canon website. Follow on-screen instructions to complete installation.
  5. Register product: Optional online registration for support and updates.

CAUTION! Do not unplug power during initial setup or print head alignment.

Specifications

Printer Controls and Functions

Access functions via LCD touchscreen or physical buttons. Front Panel: POWER, STOP, Wi-Fi button, Color start, Black start.

LCD Menu: Home, Settings, Copy, Scan, Fax (if equipped), Maintenance, Network setup.

Settings: Printer setup (language, date/time), Network setup (Wi-Fi, Wi-Fi Direct), Maintenance (print head alignment, cleaning, nozzle check), Device settings (sleep timer, sound). Copy: Number of copies, density, paper size, 2-sided copying. Scan: Scan to computer, scan to email, scan size, resolution.

Connecting to Networks and Devices

Wi-Fi: Connect to existing network or set up Wi-Fi Direct for device-to-printer connection.

  1. From LCD: Settings > Network > Wireless LAN setup. Select network and enter password.
  2. WPS: Press WPS button on router, then select WPS on printer menu.
  3. USB: Connect printer to computer via USB cable for driver installation.
  4. Mobile: Install Canon PRINT app, select printer via Wi-Fi or Wi-Fi Direct.

Tip: Ensure printer and router are within range. Avoid obstacles and interference.

Printing, Scanning, and Copying

Supports various document and photo printing, scanning to multiple destinations, and copying with options.

  1. Printing: Send print job from computer or mobile device. Select printer, adjust settings (paper type, quality, duplex).
  2. Scanning: Place document on flatbed or in ADF. Use LCD to select scan destination (computer, email, USB). Adjust resolution and format (PDF, JPEG).
  3. Copying: Place original, press Color or Black start button. Use LCD to adjust copies, density, paper size.
  4. Photo Printing: Use photo paper, select appropriate paper setting in print dialog for best quality.
  5. Duplex Printing: Enable in print settings for automatic two-sided printing.

WARNING! Do not open covers or remove paper during printing. Keep hands clear of moving parts.

Ink Tank System and Refilling

Monitor ink levels via LCD or software. Refill when levels are low.

  1. Check ink levels: LCD shows approximate ink levels for each color.
  2. Refill: Open ink tank cap, insert corresponding ink bottle, squeeze gently until tank is full. Do not overfill.
  3. Close cap securely and wipe any spills with dry cloth.
  4. Run nozzle check after refilling to ensure print quality.

CAUTION! Use only genuine Canon ink bottles. Do not mix colors. Store ink bottles upright in cool, dark place.

Maintenance and Cleaning

Perform regular maintenance via LCD Maintenance menu.

CAUTION! Power off and unplug before cleaning exterior. Do not touch print head.

Regulatory and Safety Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Canon U.S.A., Inc. For support, visit www.usa.canon.com or contact 1-800-OK-CANON. This product meets ENERGY STAR® guidelines for energy efficiency. Dispose of ink bottles and packaging according to local regulations.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not powering onPower connectionEnsure power cord is securely plugged into printer and outlet.
Poor print qualityClogged nozzles/ink lowRun nozzle check and print head cleaning. Refill ink if low.
Paper jamsPaper loaded incorrectlyTurn off printer, remove jammed paper carefully. Reload paper correctly.
Wi-Fi connection issuesSignal/configurationMove printer closer to router. Reconfigure network settings via LCD.
Scanner not workingDriver/connectionReinstall scanner driver. Ensure USB/Wi-Fi connection is active.
Ink not recognized after refillTank not seated properlyPower cycle printer. Ensure ink tank caps are closed securely.

Reset: LCD > Settings > Device settings > Reset settings (if needed).

Service: 1-800-OK-CANON; www.usa.canon.com

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