Canon G7020 Setup Manual

The Canon G7020 is a MegaTank all-in-one inkjet printer designed for high-volume printing with refillable ink tanks. It offers printing, scanning, copying, and fax capabilities, wireless connectivity, and supports various media types. Below are key sections for unpacking, initial setup, software installation, network configuration, maintenance, and troubleshooting.

Features at a Glance

Key components: Refillable ink tanks, automatic document feeder (ADF), flatbed scanner, control panel with LCD, rear paper trays, and connectivity ports.

Feature	Description
MegaTank System	High-capacity refillable ink tanks for low-cost printing
All-in-One Functions	Print, scan, copy, and fax capabilities
Wireless Connectivity	Wi-Fi, Wi-Fi Direct, and Ethernet for network printing
Automatic Document Feeder	Holds up to 20 sheets for scanning/copying multiple pages
LCD Control Panel	3.0-inch color touchscreen for easy operation
Supported Media	Plain paper, photo paper, envelopes, labels
Print Resolution	Up to 4800 x 1200 dpi
Ink Bottles Included	Black, Cyan, Magenta, Yellow (set of 4)
Mobile Printing	Canon PRINT app, AirPrint, Mopria
Fax Capability	Super G3 fax with speed dial and memory

Unpacking and Contents

Carefully unpack the printer and verify all components are present.

1. Remove printer from box and place on a stable, flat surface near a power outlet.
2. Remove all tape and protective materials from inside and outside the printer.
3. Check contents: Printer, power cord, set of 4 ink bottles (Black, Cyan, Magenta, Yellow), starter paper pack, setup guide, software CD, telephone cable (for fax).
4. Keep packaging for future transportation or service.

WARNING! Do not tilt or shake the printer excessively during unpacking to avoid ink leakage.

Initial Hardware Setup

Prepare the printer for first use by installing ink and connecting power.

1. Open the front cover and ink tank compartment.
2. Remove caps from ink bottles and fill corresponding tanks to the indicated lines. Do not overfill.
3. Close the ink tank cover and front cover.
4. Connect the power cord to the printer and plug into a 120V AC outlet.
5. Press the POWER button to turn on the printer. The LCD will light up.
6. Allow the printer to complete initial setup and ink charging (may take several minutes).

CAUTION! Handle ink bottles carefully to avoid spills. Use in a well-ventilated area.

Software Installation

Install drivers and utilities on your computer for full functionality.

• For Windows/Mac: Insert the provided CD or download the latest software from the Canon website.
• Installation Steps: Run the installer, follow on-screen prompts, select connection type (USB or Network), and complete the setup.
• Canon PRINT App: Available for iOS and Android devices from app stores for mobile printing and scanning.
• Driver Features: Includes printer driver, scanner driver, My Image Garden, and Canon Quick Menu.

Network Setup

Connect the printer to your wireless or wired network.

1. Wireless Setup: Use the LCD control panel. Navigate to Settings > Wireless LAN setup and follow the guided setup to select your network and enter the password.
2. Wired Setup: Connect an Ethernet cable from your router to the Ethernet port on the printer.
3. Wi-Fi Direct: Enable from the control panel to connect devices directly to the printer without a router.
4. Verify Connection: Print a network configuration report from the maintenance menu to confirm IP address and connection status.

Tip: Place the printer within range of your Wi-Fi router for stable connection.

Loading Paper and Ink

Load paper into the rear tray and refill ink when low.

1. Paper Loading: Adjust the rear paper guide to fit the paper size. Load up to 100 sheets of plain paper (face up).
2. Special Media: For envelopes or photo paper, use the rear tray and adjust guides accordingly.
3. Ink Refilling: Open the front cover and ink tank compartment. Add ink of the corresponding color when level is low. Do not mix colors.
4. Ink Level Check: View ink levels on the LCD screen or via the Canon PRINT app.

WARNING! Use only genuine Canon ink to avoid clogs and damage. Do not touch the print head.

Basic Operations

Perform printing, scanning, copying, and faxing.

Printing: Send print jobs from your computer or mobile device. Select the Canon G7020 as the printer.

Scanning: Place document on flatbed or in ADF. Use the Scan button on the printer or software on your computer.

Copying: Use the control panel to select copy settings (color, number of copies, size) and press Start.

Faxing: Connect telephone line to LINE port. Use control panel to enter number and send fax, or program speed dial numbers.

Maintenance

Routine maintenance ensures optimal performance.

• Print Head Alignment: Perform via control panel (Maintenance > Align Print Head) if print quality declines.
• Nozzle Check: Print a nozzle check pattern to identify clogged nozzles and run cleaning if needed.
• Cleaning: Wipe exterior with a soft, dry cloth. Clean scanner glass with a lint-free cloth and glass cleaner.
• Firmware Updates: Check for updates via Canon website or software to ensure latest features and fixes.

CAUTION! Unplug the printer before cleaning. Do not use abrasive cleaners or compressed air.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Printer not powering on	Power connection	Ensure power cord is securely plugged into printer and outlet.
Poor print quality	Clogged nozzles/low ink	Run nozzle check and cleaning cycles from maintenance menu.
Paper jams	Incorrect paper loading	Turn off printer, open rear cover, and carefully remove jammed paper.
Wireless connection fails	Router distance/password	Move printer closer to router; re-enter correct Wi-Fi password.
Scanner not working	Driver/software issue	Reinstall scanner driver; ensure document is placed correctly.
Ink not recognized	Ink tank not seated	Open and close ink tank cover firmly; ensure genuine Canon ink is used.

Reset: Perform a factory reset via the control panel (Settings > Device settings > Reset) if needed.

Specifications

• Type: All-in-One Inkjet Printer with MegaTank
• Functions: Print, Scan, Copy, Fax
• Print Speed: Approx. 15 ipm (black), 10 ipm (color)
• Scanner: Flatbed + ADF (20 sheets), CIS sensor
• Connectivity: USB 2.0, Wi-Fi 802.11b/g/n, Ethernet, Wi-Fi Direct
• Paper Sizes: Letter, Legal, A4, envelopes, photo sizes up to 8.5"x11"
• Ink Bottle Yield: Black: up to 6,000 pages; Color: up to 7,700 pages (ISO standards)
• Dimensions: 17.7" x 13.4" x 9.8" (W x D x H)
• Weight: Approx. 18.7 lbs
• Power: 120V AC, 60Hz

Support Information

For additional help, refer to the following resources:

Online Support: Visit the Canon support website at www.usa.canon.com/support for manuals, drivers, and FAQs.

Customer Service: Contact Canon Customer Support at 1-800-OK-CANON (1-800-652-2666).

Warranty: Limited warranty included. Register your product online for faster service.

Copyright: © Canon U.S.A., Inc. All rights reserved. Canon and MegaTank are trademarks of Canon Inc.