Canon PIXMA G6020 Printer Manual

The Canon PIXMA G6020 is a MegaTank wireless all-in-one printer designed for high-volume printing with refillable ink tanks. It offers printing, scanning, copying, and fax capabilities, supports wireless and mobile printing, and features a high-capacity paper input. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing & Scanning 8. Maintenance 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Refillable ink tanks, control panel with LCD screen, paper input tray, scanner unit, rear feed slot, and connectivity ports.

FeatureDescription
Refillable Ink TanksHigh-capacity tanks for black and color inks
Wireless ConnectivityWi-Fi and Wi-Fi Direct for mobile/computer printing
All-in-One FunctionsPrint, scan, copy, and fax capabilities
Paper Handling250-sheet input capacity, rear feed for specialty paper
LCD Control PanelFor settings, status, and operation
Auto Document Feeder (ADF)For scanning/copying multiple pages
Mobile PrintingSupports Apple AirPrint, Google Cloud Print, Canon PRINT app
Energy SavingAuto Power On/Off feature
Ink MonitoringSoftware alerts for low ink levels
USB & Ethernet PortsFor direct and network connections

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Remove packaging materials and tape from printer.
  2. Install ink tanks: Open caps, fill with provided ink bottles, close securely.
  3. Load paper: Adjust paper guides in input tray, load up to 250 sheets.
  4. Connect power: Plug power cord into printer and wall outlet.
  5. Install printhead: Follow on-screen instructions to install and align printhead.

WARNING! Handle ink carefully to avoid stains. Keep printer upright during setup.

First-Time Setup

Power on printer; follow on-screen prompts.

  1. Language selection: Choose preferred language on LCD screen.
  2. Connect to network: Use wireless setup wizard or connect via USB cable.
  3. Install software: Insert CD or download drivers from Canon website.
  4. Align printhead: Run alignment utility from printer or software.
  5. Test print: Print a test page to verify installation.

CAUTION! Do not unplug printer during initial setup or firmware updates.

Specifications

Controls and Settings

Access functions via LCD control panel or software.

Control Panel: POWER, HOME, BACK, Navigation arrows, OK, STOP, Color/Black copy buttons, Scan button.

LCD Menu: Setup (Network, Date/Time, Language), Maintenance (Cleaning, Alignment), Copy settings (Quantity, Color/B&W, Paper size), Scan settings (Resolution, File format). Software: Canon PRINT app for mobile; IJ Network Tool for network management; My Image Garden for photo printing.

Connecting Devices

Wireless: Connect to Wi-Fi via WPS or manual setup. USB: Direct connection to computer. Ethernet: Network connection via router.

  1. Turn on printer and ensure network is available.
  2. Select wireless setup from control panel or use WPS button on router.
  3. For USB, connect cable to computer and printer, then install drivers.
  4. For mobile, download Canon PRINT app and connect via Wi-Fi Direct.

Tip: Keep printer within range of Wi-Fi router for stable connection.

Printing & Scanning

Supports various media types and scanning options.

  1. Print from computer: Select printer in application, adjust settings as needed.
  2. Print from mobile: Use Canon PRINT app or built-in mobile printing.
  3. Copy: Place original on scanner or ADF, press Color or Black copy button.
  4. Scan: Use software to scan to computer or memory device.
  5. Fax: Connect phone line, use control panel to send/receive faxes.
  6. Adjust settings: Use software for quality, paper type, layout.
  7. Monitor ink levels: Check via software or control panel.

WARNING! Use recommended paper to avoid jams. Do not touch scanner glass with fingers.

Maintenance

Printhead cleaning: Run from maintenance menu if print quality declines. Nozzle check: Print pattern to verify ink flow. Alignment: Adjust if lines are misaligned. Ink refilling: Refill tanks before empty; use genuine Canon ink.

Care & Cleaning

Unplug before cleaning. Wipe exterior with dry, soft cloth. Clean scanner glass with lint-free cloth and glass cleaner if needed.

CAUTION! Do not use alcohol or abrasive cleaners. Avoid water near ink tanks.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 Canon U.S.A., Inc.; trademarks of Canon Inc. For support, visit www.usa.canon.com or contact 1-800-OK-CANON.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not respondingPower/connection issuesCheck power cable; restart printer; verify network connection.
Poor print qualityClogged nozzles/low inkRun printhead cleaning; check ink levels; align printhead.
Paper jamIncorrect loading/damaged paperOpen covers, remove jammed paper; reload correctly.
Wireless connection failsRouter/printer settingsRe-run wireless setup; check router WPS; restart devices.
Scanner not workingDriver/software issueReinstall scanner driver; ensure software is updated.
Ink not recognizedTank not seated properlyRemove and reinstall ink tanks; ensure caps are closed.

Reset: Hold STOP button for 5 seconds to reset settings if needed.

Service: 1-800-OK-CANON; www.usa.canon.com

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