Canon PIXMA G6020 Printer User Manual

The Canon PIXMA G6020 is a MegaTank wireless all-in-one printer designed for high-volume printing with refillable ink tanks. It supports printing, scanning, copying, and faxing, with wireless connectivity via Wi-Fi and mobile printing options. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Configuration 4. Specifications 5. Controls and Functions 6. Connecting to Devices 7. Printing & Scanning 8. Ink Tank System 9. Maintenance & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Refillable MegaTank ink system, Wireless connectivity, All-in-one functionality (print/scan/copy/fax), Automatic Document Feeder (ADF), Color LCD control panel.

FeatureDescription
MegaTank Ink SystemHigh-capacity refillable tanks for cost-effective printing
Wireless ConnectivityWi-Fi, Wi-Fi Direct, and mobile printing (AirPrint, Mopria)
All-in-One FunctionsPrint, scan, copy, and fax capabilities
Automatic Document Feeder (ADF)Holds up to 20 sheets for scanning/copying multi-page documents
Color LCD Control PanelTouchscreen for easy navigation and settings
Duplex PrintingAutomatic double-sided printing
High-Yield Ink BottlesIndividual ink bottles for each color (Black, Cyan, Magenta, Yellow)
Paper HandlingRear paper feed tray, output tray extension
POWER ButtonTurns printer on/off
STOP ButtonCancels current operation

Installation & Setup

Unpack and inspect contents. Place on a stable, level surface near a power outlet.

  1. Install ink tanks: Remove protective seals, insert each color into corresponding tank slot until it clicks.
  2. Load paper: Adjust paper guides in rear tray, load plain paper.
  3. Connect power: Plug power cord into printer and wall outlet.
  4. Power on: Press POWER button; follow on-screen prompts.
  5. Install software: Insert setup CD or download drivers from Canon website.

WARNING! Handle ink bottles carefully to avoid spills. Keep printer upright during installation.

First-Time Configuration

After powering on, configure initial settings via control panel or software.

  1. Language selection: Choose preferred language on LCD screen.
  2. Network setup: Select Wi-Fi network and enter password for wireless connection.
  3. Align print head: Run automatic print head alignment from maintenance menu.
  4. Test print: Print a nozzle check pattern to ensure ink flow.
  5. Register product: Optional online registration for support.

CAUTION! Do not unplug printer during initial setup or print head alignment.

Specifications

Controls and Functions

Access functions via control panel buttons and LCD menu.

Control Panel: POWER, STOP, Wi-Fi button, COPY, SCAN, FAX, Maintenance button.

LCD Menu Navigation: Use arrow buttons and OK to select settings.

Print Settings: Paper type, quality (Draft, Standard, High), color mode, duplex.

Copy Settings: Number of copies, darkness, resize, 2-sided copying.

Scan Settings: Scan to computer, email, or cloud; resolution, file format.

Maintenance: Print head alignment, cleaning, nozzle check, ink level check.

Connecting to Devices

Connect printer to computer, smartphone, or tablet.

  1. Wireless (Wi-Fi): Use control panel to select network and enter password.
  2. Wi-Fi Direct: Connect devices directly without a router.
  3. USB: Connect via USB cable to computer (drivers required).
  4. Mobile Printing: Use Canon PRINT app, AirPrint (iOS), or Mopria (Android).

Tip: Ensure printer and device are on same Wi-Fi network for wireless printing.

Printing & Scanning

Supports various media types and scanning options.

  1. Printing: Select document, choose printer, adjust settings (paper, quality), and print.
  2. Copying: Place document in ADF or on scanner glass, press COPY, adjust settings.
  3. Scanning: Place document, use Canon software or PRINT app to scan to destination.
  4. Faxing: Connect phone line, place document, enter number, press START.
  5. Duplex Printing: Enable in print settings for automatic double-sided printing.
  6. Photo Printing: Use photo paper and select "High Quality" in settings.

WARNING! Do not touch scanner glass with fingers; use clean, flat documents.

Ink Tank System

Refillable ink tanks reduce cost per page.

  1. Check ink levels: View on LCD or via software.
  2. Refill ink: Open tank cap, slowly pour ink from bottle until full, close cap.
  3. Avoid spills: Wipe any ink with dry cloth; do not mix colors.
  4. Storage: Keep ink bottles sealed, stored upright in cool, dry place.

CAUTION! Use only Canon GI-21 series ink bottles. Do not refill while printing.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Print head cleaning: Run from maintenance menu if print quality declines.
  2. Nozzle check: Print pattern to verify all nozzles are firing.
  3. Exterior cleaning: Unplug, use dry, soft cloth; avoid liquids.
  4. Scanner glass cleaning: Use lint-free cloth and glass cleaner if needed.
  5. Paper path: Remove any jammed paper gently to avoid damage.

CAUTION! Unplug printer before cleaning. Do not use abrasive materials.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Canon U.S.A., Inc. All rights reserved. For support, visit www.usa.canon.com or contact 1-800-OK-CANON. Energy Star certified for energy efficiency.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not powering onPower connectionEnsure power cord is securely plugged into outlet and printer.
Poor print qualityClogged nozzles/low inkRun print head cleaning; check ink levels; align print head.
Paper jamsIncorrect paper loadingTurn off printer, gently remove jammed paper from all access points.
Wireless connection failedNetwork issuesRestart router and printer; re-enter Wi-Fi password; check distance.
Scanner not workingDriver/software issueReinstall Canon software; ensure scanner is selected in application.
Ink not recognizedTank not seated properlyPower off, remove and reinsert ink tanks until they click.

Reset: Hold STOP button for 5 seconds to reset settings if needed.

Service: 1-800-OK-CANON; www.usa.canon.com

Canon PIXMA G6020 Printer User Manual © - All Rights Reserved 2025