Canon PIXMA G6020 User Manual

The Canon PIXMA G6020 is a MegaTank wireless all-in-one printer designed for high-volume printing with refillable ink tanks. It supports printing, scanning, copying, and faxing, featuring Wi-Fi connectivity, automatic duplex printing, a 250-sheet paper capacity, and compatibility with various paper types. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing & Scanning 8. Maintenance 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Refillable ink tanks, control panel with LCD screen, paper input trays, scanner unit, rear feed slot, and connectivity ports.

FeatureDescription
Refillable Ink TanksHigh-capacity tanks for cost-effective printing
Wireless ConnectivityWi-Fi and Wi-Fi Direct for mobile/computer printing
Automatic Duplex PrintingPrints on both sides of paper automatically
Paper CapacityUp to 250 sheets (front tray + rear feed)
All-in-One FunctionsPrint, scan, copy, and fax capabilities
LCD Control Panel2.2-inch color screen for settings and status
POWER ButtonTurns printer on/off
HOME ButtonReturns to home screen
STOP ButtonCancels current operation
Wi-Fi ButtonConnects to wireless networks

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Install ink tanks: Remove protective seals, insert tanks into correct color slots (BK, C, M, Y).
  2. Load paper: Adjust paper guides in front tray; insert up to 100 sheets.
  3. Connect power: Plug AC adapter into printer and wall outlet.
  4. Power on: Press POWER button; wait for initialization.

WARNING! Handle ink tanks carefully to avoid spills. Keep printer away from heat sources.

First-Time Setup

Power on printer; follow on-screen prompts.

  1. Install software: Insert CD or download from Canon website; run setup wizard.
  2. Connect to network: Use Wi-Fi button or control panel to select network and enter password.
  3. Align print head: Use maintenance menu on printer or software to align.
  4. Test print: Print nozzle check and alignment page to verify installation.

CAUTION! Do not unplug during initialization. Ensure stable internet connection for setup.

Specifications

Controls and Settings

Access menus via LCD control panel. Front Panel: POWER, HOME, STOP, Wi-Fi, numeric keypad.

LCD Menu: Wireless setup, copy settings, scan options, maintenance, device settings.

Print Settings: Media type, quality (draft, standard, high), color adjustment, duplex. Copy: Number of copies, darkness, reduce/enlarge. Scan: Resolution, file format (PDF, JPEG), destination. Maintenance: Nozzle check, head alignment, deep cleaning, ink level check. Network: Wi-Fi setup, Wi-Fi Direct, connection status.

Connecting Devices

Wi-Fi: Connect to router via control panel. USB: Direct connection to computer. Mobile: Use Canon PRINT app.

  1. Turn on printer and ensure Wi-Fi is enabled on device.
  2. On printer, press Wi-Fi button, select network from list, enter password.
  3. For USB, connect cable to computer and printer; install drivers if prompted.
  4. For mobile, download Canon PRINT app, follow pairing instructions.

Tip: Place printer within range of router for stable connection.

Printing & Scanning

Supports documents, photos, envelopes.

  1. Print from computer: Select file > print > choose PIXMA G6020 > adjust settings > print.
  2. Print from mobile: Use Canon PRINT app to select photos/documents.
  3. Copy: Place original on scanner glass, use control panel to set copies/darkness, press START.
  4. Scan: Place item on glass, use software or control panel to scan to computer/email.
  5. Fax: Connect phone line, place document, dial number via keypad, press START.

WARNING! Do not touch scanner glass with fingers; use clean, flat originals.

Maintenance

Ink Refilling: Use genuine Canon ink bottles; open tank cap, pour slowly until full.

Print Head Cleaning: Use maintenance menu for nozzle check; run deep cleaning if streaks appear.

Alignment: Print alignment sheet via maintenance menu; follow on-screen instructions.

Care & Cleaning

Unplug before cleaning. Exterior: Use dry, soft cloth. Scanner glass: Use lint-free cloth with glass cleaner. Ink spills: Wipe immediately with damp cloth.

CAUTION! Do not use alcohol or abrasive cleaners. Avoid water near internal parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 Canon U.S.A., Inc.; all trademarks belong to Canon Inc. For support, visit www.usa.canon.com or contact 1-800-OK-CANON.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not printingOut of ink/paper, connectivityCheck ink/paper levels; ensure Wi/USB connection; restart printer.
Poor print qualityClogged nozzles, wrong paperRun nozzle check/cleaning; use recommended paper type.
Wi-Fi not connectingWrong password, distanceRe-enter password; move printer closer to router; restart router.
Scanner not workingDriver issues, connectionReinstall software; check USB/Wi-Fi connection; restart computer.
Paper jamsMisloaded paper, debrisTurn off, open rear cover, remove paper gently; reload correctly.

Reset: Hold STOP button for 5 seconds to reset network settings if needed.

Service: 1-800-OK-CANON; www.usa.canon.com

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