Canon PIXMA G7020 User Manual

The Canon PIXMA G7020 is a MegaTank all-in-one inkjet printer designed for high-volume printing with refillable ink tanks. It features wireless connectivity, automatic document feeder (ADF), duplex printing, high-capacity paper handling, and support for various media types. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing and Scanning 8. Ink System Management 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Refillable ink tanks, control panel with LCD screen, paper input trays, automatic document feeder (ADF), rear paper feed, USB and Ethernet ports.

FeatureDescription
MegaTank SystemHigh-capacity refillable ink tanks for cost-effective printing
Wireless ConnectivityWi-Fi, Wi-Fi Direct, Bluetooth for mobile printing
Automatic Document Feeder35-sheet ADF for scanning/copying multi-page documents
Duplex PrintingAutomatic two-sided printing
Paper CapacityUp to 250 sheets (front tray) + 100 sheets (rear tray)
LCD Control Panel3.0-inch color touch screen for easy operation
Supported MediaPlain paper, photo paper, envelopes, labels
Print ResolutionUp to 4800 x 1200 dpi
Scan ResolutionUp to 1200 x 2400 dpi
Mobile PrintingCanon PRINT app, AirPrint, Mopria

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Remove all packaging materials and tape from printer.
  2. Install ink tanks: Open ink tank cover, insert tanks in correct color order (Black, Cyan, Magenta, Yellow).
  3. Fill ink tanks: Use provided ink bottles to fill each tank to MAX line.
  4. Load paper: Adjust paper guides in front tray, load up to 250 sheets.
  5. Connect power cable to printer and wall outlet.

WARNING! Do not tilt printer after ink tanks are installed to prevent ink leakage. Keep printer horizontal during operation.

First-Time Setup

Power on printer; follow on-screen prompts and software installation.

  1. Initial startup: Printer will perform ink system initialization (takes approximately 10 minutes).
  2. Install software: Insert provided CD or download from Canon website, follow installation wizard.
  3. Connect to network: Use control panel to select Wi-Fi network and enter password.
  4. Align print head: Printer will automatically align print head after setup.
  5. Register product: Complete online registration for warranty and support.

CAUTION! Do not unplug printer during initialization. Ensure stable internet connection for software download.

Specifications

Controls and Settings

Access functions via LCD touch screen or Canon PRINT app.

Control Panel: Power button, Home button, Back button, Navigation arrows, OK button, Copy/Scan buttons.

Menu Options: - Copy: Set copies, paper size, quality, duplex - Scan: Select destination (computer, USB, email), resolution, file format - Settings: Network setup, printer maintenance, ink levels, print head alignment - Wireless: Connect to Wi-Fi, Wi-Fi Direct, Bluetooth devices - Maintenance: Nozzle check, print head cleaning, deep cleaning

Software: Canon PRINT app for mobile devices, IJ Scan Utility, My Image Garden, Easy-PhotoPrint Editor.

Connecting Devices

Multiple connection options available for different devices.

  1. USB connection: Connect printer to computer using USB cable (included).
  2. Wireless setup: Use control panel to connect to your Wi-Fi network.
  3. Ethernet: Connect Ethernet cable for wired network printing.
  4. Mobile devices: Install Canon PRINT app, connect via Wi-Fi or Bluetooth.
  5. Cloud printing: Set up Canon PRINT Business or Google Cloud Print.

Tip: For best wireless performance, place printer within 15 feet of router with minimal obstructions.

Printing and Scanning

Supports various printing and scanning methods.

  1. Print from computer: Select printer in application, choose print settings.
  2. Print from mobile: Use Canon PRINT app or built-in OS printing (AirPrint/Android).
  3. Copy documents: Place original in ADF or on glass, press Copy button.
  4. Scan documents: Use IJ Scan Utility or press Scan button on control panel.
  5. Duplex printing: Enable in print dialog or printer settings.
  6. Borderless printing: Select borderless option when printing photos.
  7. Scan to cloud: Configure to scan directly to Google Drive, Dropbox, etc.

WARNING! Do not open covers during printing/scanning. Keep hands away from moving parts.

Ink System Management

Monitor and maintain ink system for optimal performance.

  1. Check ink levels: View on LCD screen or in printer software.
  2. Refill ink: Open tank caps, slowly pour ink until reaching MAX line.
  3. Replace ink tanks: When tanks are empty or damaged, purchase genuine Canon replacements.
  4. Print head maintenance: Run nozzle check and cleaning cycles if print quality declines.
  5. Ink system refresh: Perform after long periods of non-use.

CAUTION! Use only genuine Canon ink. Wipe spills immediately with dry cloth.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth for exterior; avoid liquids.

  1. Exterior: Wipe with dry, lint-free cloth.
  2. Scanner glass: Clean with soft cloth and glass cleaner (spray on cloth, not glass).
  3. Paper path: Remove jammed paper gently; avoid tearing.
  4. Ink area: Wipe any ink spills with dry cloth.
  5. Print head: Use automatic cleaning function in maintenance menu.

CAUTION! Do not use alcohol, solvents, or abrasive cleaners. Keep printer away from direct sunlight and heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 Canon U.S.A., Inc.; all rights reserved. For support, visit www.usa.canon.com or contact 1-800-OK-CANON. Energy Star® certified for energy efficiency. RoHS compliant. Waste Electrical and Electronic Equipment (WEEE) directive compliant.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not powering onPower connectionCheck power cable connections; try different outlet.
Poor print qualityClogged nozzles/low inkRun nozzle check and head cleaning; check ink levels.
Paper jamsPaper loading/obstructionsRemove paper gently; reload properly; check for obstructions.
Wireless connection issuesNetwork settings/distanceReconnect to network; move closer to router; restart devices.
Scanner not workingSoftware/driver issuesReinstall scanner software; update drivers; check connections.
Ink not recognizedTank installationRemove and reinstall ink tanks; ensure genuine Canon ink.
Slow printingSettings/networkCheck print quality settings; try USB connection; restart printer.

Reset: Settings > Device settings > Reset settings if available.

Service: 1-800-OK-CANON; www.usa.canon.com

Canon PIXMA G7020 User Manual © - All Rights Reserved 2025