Canon Pixma Printer G6020 Manual

The Canon Pixma G6020 is a MegaTank wireless all-in-one printer designed for high-volume printing with refillable ink tanks. It features wireless connectivity, automatic duplex printing, scanning, copying, and fax capabilities. Compatible with various paper types and sizes, it offers cost-effective printing with high-yield ink bottles. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing and Scanning 8. Maintenance 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Refillable ink tanks, control panel with LCD screen, paper input tray, output tray, scanner glass, automatic document feeder (ADF), and connectivity ports.

Feature	Description
MegaTank System	High-capacity refillable ink tanks for cost-effective printing
Wireless Connectivity	Wi-Fi, Wi-Fi Direct, Bluetooth for mobile and network printing
All-in-One Functions	Print, scan, copy, and fax capabilities
Automatic Duplex Printing	Print on both sides of paper automatically
Automatic Document Feeder	Scan or copy multiple pages automatically
LCD Control Panel	3.0-inch color touchscreen for easy operation
High-Yield Ink Bottles	Separate bottles for black, cyan, magenta, and yellow ink
Paper Handling	Supports various paper sizes and types up to 8.5" x 14"
Mobile Printing	Compatible with Canon PRINT app, AirPrint, Google Cloud Print
Energy Star Certified	Energy-efficient operation

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

Remove all packaging materials and tape from printer.
Install ink tanks: Open ink tank cover, insert bottles, and fill each tank until full.
Load paper: Adjust paper guides in rear tray, load paper print-side down.
Connect power cord to printer and wall outlet.
Install print head and perform initial setup via control panel.

WARNING! Handle ink bottles carefully to avoid spills. Keep printer away from direct sunlight and heat sources.

First-Time Setup

Power on printer; follow on-screen prompts on LCD.

Language selection: Choose preferred language on initial setup screen.
Date and time: Set current date and time for accurate print logs.
Network setup: Connect to Wi-Fi network using WPS or manual setup.
Software installation: Install Canon drivers and software from CD or website.
Alignment and cleaning: Perform print head alignment and initial cleaning.

CAUTION! Do not unplug printer during initial setup. Ensure ink tanks are properly filled.

Specifications

Print Technology: Inkjet with FINE print head.
Print Resolution: Up to 4800 x 1200 dpi.
Print Speed: Approx. 13 ipm (black), 6.8 ipm (color).
Paper Sizes: Letter, Legal, 4"x6", 5"x7", 8"x10", envelopes.
Ink System: Pigment Black, Dye Cyan, Magenta, Yellow.
Scanner Resolution: Up to 1200 x 2400 dpi.
Connectivity: Wi-Fi 802.11b/g/n, Wi-Fi Direct, USB 2.0.
Power Consumption: Approx. 12W (operation), 0.8W (standby).
Dimensions: 16.7" x 12.9" x 8.9".
Weight: Approx. 19.8 lbs.

Controls and Settings

Access functions via LCD touchscreen or physical buttons.

Control Panel: POWER, HOME, BACK, Navigation arrows, OK, Stop/Cancel.

LCD Menu: Setup, Maintenance, Copy, Scan, Fax, Wireless Setup.

Print Settings: Paper type, quality, color mode, duplex, borderless. Copy Settings: Number of copies, darkness, resize, 2-sided copying. Scan Settings: Resolution, file format, destination. Fax Settings: Speed dial, contrast, resolution. Maintenance: Nozzle check, head cleaning, alignment, ink level check.

Connecting Devices

Wireless: Connect to Wi-Fi network. USB: Direct connection to computer. Mobile: Use Canon PRINT app or built-in wireless features.

Turn on printer and ensure wireless light is blinking.
Press HOME button, select Wireless LAN setup.
Choose connection method (WPS or manual search).
Enter network password if required.
Install software on computer or mobile device.

Tip: Place printer within range of wireless router. Avoid obstacles for better signal.

Printing and Scanning

Supports various document types and photo printing.

Print from computer: Select document, choose PIXMA G6020 as printer, adjust settings.
Print from mobile: Use Canon PRINT app, select photo or document, print.
Copy documents: Place original on scanner glass or in ADF, press COPY button.
Scan documents: Use scanner glass or ADF, select scan destination (computer/cloud).
Fax documents: Connect phone line, place document, enter number, press START.

WARNING! Do not touch scanner glass with fingers. Use ADF for multiple pages only.

Maintenance

Regular maintenance ensures optimal performance.

Check ink levels: View on LCD or via software.
Clean print head: Use maintenance menu if print quality declines.
Align print head: After cleaning or ink tank replacement.
Clean scanner glass: Use soft, lint-free cloth.
Update firmware: Download latest from Canon website.

CAUTION! Use only genuine Canon ink. Do not refill with other inks.

Care & Cleaning

Unplug before cleaning exterior. Use dry, soft cloth only; no liquids or chemicals.

CAUTION! Do not use alcohol or solvents. Keep ink tanks closed when not refilling.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2020 Canon U.S.A., Inc.; all trademarks belong to Canon Inc. For support, visit www.usa.canon.com or contact 1-800-OK-CANON. Energy Star qualified; EPEAT registered where applicable.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Printer not powering on	Power connection	Check power cord connection; ensure outlet works.
Poor print quality	Clogged nozzles/ink low	Run head cleaning utility; check ink levels.
Wireless connection failed	Network issues	Restart router and printer; re-run wireless setup.
Paper jams	Paper misloaded	Turn off printer, remove paper carefully from all paths.
Scanner not working	Driver/connection	Reinstall scanner driver; check USB/Wi-Fi connection.
Ink not recognized	Tank not seated	Remove and reinsert ink tanks; ensure caps are off.

Reset: Hold STOP button for 5 seconds to reset settings if needed.

Service: 1-800-OK-CANON; www.usa.canon.com