The Canon G6020 is a MegaTank wireless all-in-one printer designed for high-volume printing with refillable ink tanks. It features wireless connectivity, automatic duplex printing, a flatbed scanner, a 250-sheet paper capacity, support for various media types, and compatibility with Canon PRINT app and cloud services. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.
Key components: Refillable ink tanks, wireless connectivity, automatic document feeder (ADF), flatbed scanner, control panel with LCD, paper input trays.
| Feature | Description |
|---|---|
| Refillable Ink Tanks | High-capacity tanks for low-cost printing (PGI-280/CLI-281 inks) |
| Wireless Connectivity | Wi-Fi, Wi-Fi Direct, Bluetooth (where available) |
| Automatic Duplex Printing | Prints on both sides of paper automatically |
| Flatbed Scanner & ADF | Scan, copy, fax with 35-sheet ADF |
| Paper Capacity | 250 sheets (rear tray + cassette) |
| Control Panel | 2-line LCD, navigation buttons, function keys |
| Mobile Printing | Canon PRINT app, AirPrint, Mopria, Google Cloud Print |
| Supported Media | Plain paper, photo paper, envelopes, labels |
| POWER | Turns printer on/off |
| STOP | Cancels current operation |
Unpack and inspect contents. Place on stable, level surface near power outlet.
WARNING! Do not touch print head or ink contacts. Keep printer horizontal during setup.
Power on printer; follow on-screen prompts on LCD.
CAUTION! Do not unplug power during initial setup. Ensure ink tanks are properly seated.
Access menus via control panel LCD. Front Panel: POWER, STOP, Wi-Fi button, Copy, Scan, Align Print Head.
LCD Menu Navigation: Use arrow keys to select; OK to confirm. Settings: Device settings, network setup, print quality, maintenance.
Print Settings: Quality (Draft, Standard, High), paper type, duplex, color adjustment. Scan Settings: Resolution, file format (PDF, JPEG), destination. Copy Settings: Number of copies, darkness, resize. Network: Wi-Fi setup, Wi-Fi Direct, connection status.
Wireless: Connect to Wi-Fi network. USB: Direct connection to computer. Mobile: Use Canon PRINT app.
Tip: Place printer within range of Wi-Fi router. Use WPS for easier connection if supported.
Supports printing from computer, mobile devices, cloud services.
WARNING! Do not open covers during printing. Use recommended paper types.
Ink Refilling: Check ink levels on LCD; refill before empty. Print Head Cleaning: Use maintenance menu if print quality declines. Nozzle Check: Print test pattern to verify ink flow.
Ink Low Alert: LCD shows warning when ink is low. Refill promptly to avoid air entering system.
Unplug before cleaning. Exterior: Use dry, soft cloth. Scanner glass: Clean with lint-free cloth and glass cleaner. Print head: Use automatic cleaning via maintenance menu only.
CAUTION! Do not use alcohol or abrasive cleaners. Never pour ink into wrong tank.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Canon U.S.A., Inc. For support, visit www.usa.canon.com or contact 1-800-OK-CANON. Energy Star® qualified. RoHS compliant.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Printer not powering on | Power connection | Check power cord; ensure outlet works; press POWER firmly. |
| Poor print quality | Clogged nozzles/ink low | Run nozzle check; clean print head; refill ink. |
| Wireless connection failed | Network issues | Restart printer/router; re-enter Wi-Fi password; check distance. |
| Paper jam | Misloaded paper | Turn off, open rear cover, remove paper carefully; reload correctly. |
| Scanner not working | Driver/connection | Reinstall software; check USB/Wi-Fi connection; restart computer. |
| Ink not recognized | Tank not seated | Remove and reinsert ink tank; ensure contacts are clean. |
Reset: Menu > Device settings > Reset settings if available.
Service: 1-800-OK-CANON; www.usa.canon.com