Manual for Canon G6020

The Canon G6020 is a MegaTank wireless all-in-one inkjet printer designed for high-volume printing. It features refillable ink tanks, wireless connectivity, automatic duplex printing, and support for various paper sizes. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing and Scanning 8. Maintenance 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Refillable ink tanks, wireless connectivity, automatic document feeder, flatbed scanner, control panel with LCD screen.

FeatureDescription
Refillable Ink TanksHigh-capacity tanks for cost-effective printing
Wireless ConnectivityWi-Fi and Wi-Fi Direct for mobile printing
Automatic Duplex PrintingPrints on both sides of paper automatically
Automatic Document FeederHolds up to 20 sheets for scanning/copying
Flatbed ScannerFor scanning photos and documents
Control PanelLCD screen and navigation buttons
POWERTurns printer on/off
HOMEReturns to home screen
COPYInitiates copy function
SCANInitiates scan function

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Install ink tanks: Remove protective seals, insert tanks into corresponding color slots.
  2. Fill ink tanks: Use provided ink bottles to fill each tank to MAX line.
  3. Load paper: Adjust paper guides in rear tray, load plain paper.
  4. Connect power: Plug power cord into printer and wall outlet.

WARNING! Handle ink carefully to avoid stains. Ensure printer is on level surface to prevent ink leakage.

First-Time Setup

Power on printer; follow on-screen prompts.

  1. Initialize ink system: Printer will automatically prime ink lines (takes several minutes).
  2. Connect to network: Use control panel to select Wi-Fi network and enter password.
  3. Install software: Download Canon PRINT app or drivers from website.
  4. Align print head: Print alignment sheet when prompted.

CAUTION! Do not unplug printer during initialization to avoid damage.

Specifications

Controls and Settings

Access menu via control panel buttons. Front Panel: POWER, HOME, COPY, SCAN, navigation arrows, OK, STOP.

LCD Screen: Displays status, menu options, error messages.

Settings: Network setup, print quality, paper size, ink level check, maintenance functions. Print Quality: Standard, High, Draft. Paper Settings: Size, type, source. Maintenance: Nozzle check, head cleaning, alignment.

Connecting Devices

Wireless: Connect to Wi-Fi network. USB: Direct connection to computer. Mobile: Use Canon PRINT app.

  1. Turn on printer and ensure Wi-Fi is enabled.
  2. On computer/mobile, select printer from available devices.
  3. For USB, connect cable to computer and printer.

Tip: Place printer within range of Wi-Fi router for stable connection.

Printing and Scanning

Supports printing, copying, scanning from various sources.

  1. Print document: Select print from application, choose G6020 as printer.
  2. Copy: Place document in ADF or on flatbed, press COPY, select settings.
  3. Scan: Place document, press SCAN, choose destination (computer/cloud).
  4. Mobile print: Use Canon PRINT app to print photos/documents.
  5. Duplex printing: Enable in print settings for two-sided printing.

WARNING! Use recommended paper types to avoid jams and print quality issues.

Maintenance

Regular maintenance ensures optimal performance.

  1. Check ink levels: View on LCD or via software.
  2. Refill ink: Add ink when level is low, do not exceed MAX line.
  3. Clean print head: Use maintenance menu if print quality declines.
  4. Run nozzle check: Print test pattern to verify all nozzles working.

Care & Cleaning

Unplug before cleaning. Wipe exterior with dry, soft cloth. Clean scanner glass with lint-free cloth and glass cleaner.

CAUTION! Do not use alcohol or abrasive cleaners on printer surfaces. Avoid getting moisture inside printer.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Canon U.S.A., Inc. For support, visit www.usa.canon.com or contact 1-800-OK-CANON.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not printingInk low/out, paper jamCheck ink levels; clear paper jam; ensure paper loaded correctly.
Poor print qualityClogged nozzles, wrong paperRun head cleaning; use recommended paper; align print head.
Wireless connection lostRouter issues, distanceRestart router and printer; move printer closer to router.
Scanner not workingDriver issues, connectionReinstall scanner driver; check USB/Wi-Fi connection.
Ink not flowingAir in ink lines, clogRun deep cleaning cycle; ensure ink tanks properly installed.

Reset: Menu > Settings > Device settings > Reset settings if available.

Service: 1-800-OK-CANON; www.usa.canon.com

Manual for Canon G6020 © - All Rights Reserved 2025