User Manual Canon G6020

The Canon G6020 is a MegaTank wireless all-in-one inkjet printer designed for high-volume printing with refillable ink tanks. It features wireless connectivity, automatic duplex printing, a flatbed scanner, and support for various paper sizes. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing & Scanning 8. Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Refillable ink tanks, wireless connectivity, automatic document feeder, flatbed scanner, control panel with LCD screen.

FeatureDescription
Refillable Ink TanksHigh-capacity tanks for cost-effective printing
Wireless ConnectivityWi-Fi and Wi-Fi Direct for mobile and computer printing
Automatic Duplex PrintingPrints on both sides of paper automatically
Flatbed ScannerFor scanning documents and photos
Automatic Document FeederHolds up to 20 sheets for scanning/copying
LCD Control PanelFor menu navigation and status display
POWERTurns printer on/off
HOMEReturns to main menu
COPYInitiates copy function
SCANInitiates scan function

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Install ink tanks: Remove protective seals, insert tanks into correct color slots until click.
  2. Load paper: Adjust paper guides in cassette, load plain paper.
  3. Connect power: Plug power cord into printer and wall outlet.
  4. Turn on printer: Press POWER button.

WARNING! Handle ink tanks carefully to avoid spills. Keep printer away from heat sources.

First-Time Setup

Power on printer; follow on-screen prompts on LCD.

  1. Initialize ink system: Printer will automatically prime ink lines (takes several minutes).
  2. Connect to network: Use control panel to select Wi-Fi network and enter password.
  3. Install software: Download Canon PRINT app or drivers from website.
  4. Align print head: Print alignment page when prompted.

CAUTION! Do not unplug printer during initialization.

Specifications

Controls and Settings

Access menu via LCD control panel. Buttons: POWER, HOME, COPY, SCAN, arrow keys, OK.

Menu Options: Wireless setup, print settings, maintenance, device information.

Print Settings: Paper size, type, quality, duplex. Maintenance: Print head alignment, cleaning, ink level check. Network: Wi-Fi setup, Wi-Fi Direct password. Device Info: Print page count, firmware version.

Connecting Devices

Wi-Fi: Connect printer to your wireless network. Wi-Fi Direct: Connect devices directly to printer.

  1. On printer: Menu > Wireless LAN setup.
  2. Select network from list, enter password.
  3. For Wi-Fi Direct: Enable in menu, connect device to printer's network.
  4. USB: Connect computer via USB cable for direct printing.

Tip: Ensure printer and router are within range for stable connection.

Printing & Scanning

Supports printing from computer, mobile devices, and memory cards.

  1. Print from computer: Select Canon G6020 as printer in print dialog.
  2. Print from mobile: Use Canon PRINT app.
  3. Copy: Place document in ADF or on glass, press COPY, select settings.
  4. Scan: Place document, press SCAN, choose destination (computer/cloud).
  5. Scan settings: Resolution, file format, color mode.

WARNING! Do not open covers during printing/scanning. Use recommended paper.

Maintenance

Regular maintenance ensures optimal performance.

  1. Check ink levels: Via LCD menu or software.
  2. Clean print head: Menu > Maintenance > Print head cleaning.
  3. Align print head: Print alignment page when prompted.
  4. Clean exterior: Use dry, soft cloth; avoid liquids.
  5. Replace ink tanks: When empty, refill with genuine Canon ink.

CAUTION! Use only genuine Canon ink to avoid damage.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Canon U.S.A., Inc. For support, visit www.usa.canon.com or contact 1-800-OK-CANON.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not printingInk low/out, paper jamCheck ink levels; clear paper jam; ensure paper loaded.
Poor print qualityClogged nozzlesRun print head cleaning utility.
Wireless connection failedRouter issues, distanceRestart printer/router; move closer to router.
Scanner not workingDriver/softwareReinstall scanner driver; check connections.
Paper jamPaper misloaded, debrisOpen covers, remove paper carefully; clear debris.

Reset: Menu > Device settings > Reset settings if available.

Service: 1-800-OK-CANON; www.usa.canon.com

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