Installation Guide
Tools Needed:
- USB cable (if connecting via USB)
- Ethernet cable (if connecting via network)
- Power cable
- Ink cartridges (included)
- Setup CD or downloaded drivers
Step-by-Step Installation
- Unpack the Printer: Remove all packaging materials and tape from the printer and accessories.
- Install Ink Cartridges: Open the ink cartridge cover and install the provided Canon ink cartridges according to color indicators.
- Load Paper: Adjust the paper guides and load plain paper into the paper tray.
- Power Connection: Connect the power cord to the printer and plug into a properly grounded electrical outlet.
- Connect to Computer: Connect via USB cable or set up wireless connection following the on-screen instructions.
- Install Software: Run the setup software from the provided CD or download from Canon's website.
- Test Print: Print a test page to verify proper installation and alignment.
Specifications
| Model Series | PIXMA G6020 |
| Type | MegaTank Inkjet Printer |
| Color | Black / White |
| Print Technology | FINE (Full-photolithography Inkjet Nozzle Engineering) |
| Print Speed (Black/Color) | 13.0 / 6.8 ipm |
| Maximum Resolution | 4800 x 1200 dpi |
| Paper Sizes Supported | Letter, Legal, 4x6, 5x7, 8x10 inches |
| Ink Tank Capacity | Black: 170ml, Color: 70ml each |
| Connectivity | USB, Wi-Fi, Ethernet |
| Dimensions (HxWxD) | 15.9 x 17.7 x 9.3 inches |
| Weight | 22.9 lbs |
| Monthly Duty Cycle | Up to 6,000 pages |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Print Head Warranty: 2 years or 30,000 pages
- Additional Coverage: Optional extended warranty available
For warranty service, contact Canon Customer Service at 1-800-OK-CANON or visit Canon.com
Key Features
MegaTank System
High-capacity ink tanks that can be refilled with bottled ink, significantly reducing printing costs compared to traditional cartridge systems.
FINE Print Head Technology
Canon's proprietary FINE technology delivers precise ink droplets for sharp text and detailed photos with smooth gradations.
Wireless Connectivity
Built-in Wi-Fi allows printing from computers, smartphones, and tablets without cables. Supports Apple AirPrint and Google Cloud Print.
Auto Duplex Printing
Automatic two-sided printing saves paper and reduces printing costs while being environmentally friendly.
Canon PRINT App
Mobile app for printing, scanning, and copying directly from your smartphone or tablet with easy-to-use interface.
High-Yield Printing
Capable of printing up to 6,000 black pages or 7,700 color pages with a single set of ink bottles.
Printing Technology Explained
Text Printing
Optimized for sharp, crisp text documents with fast drying ink
Photo Printing
5-color ink system for vibrant, borderless photo printing
Scanning
Flatbed and document feeder scanning up to 1200 dpi resolution
Copying
Automatic document feeder for multi-page copying
Borderless Printing
Full-bleed printing for photos up to 8.5" x 11"
Eco-Friendly Mode
Reduces ink consumption for draft quality printing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer won't power on | Power cable not connected, outlet issue | Check power connections, try different outlet |
| Poor print quality | Clogged print head, low ink, wrong paper type | Run print head cleaning, check ink levels, use recommended paper |
| Paper jams | Paper loaded incorrectly, foreign objects | Remove jammed paper carefully, reload paper properly |
| Wireless connection issues | Router problems, incorrect settings | Restart router, re-run wireless setup |
| Ink not recognized | Cartridge not installed properly, contacts dirty | Reinstall cartridge, clean contacts with lint-free cloth |
| Scanner not working | Driver issues, software conflicts | Reinstall scanner drivers, check software compatibility |
Error Codes
- E02: Paper jam - Clear paper path and reload paper
- E03: Ink cartridge error - Reinstall ink cartridges
- E05: Print head error - Clean print head or contact service
- E13: Waste ink full - Service required to reset counter
- E16: Printer temperature error - Turn off and let cool
- B200: Fatal error - Contact Canon service center
Manual Downloads
Current Model Manuals
PIXMA G6020
MegaTank Wireless All-In-One
PIXMA G7020
MegaTank Photo All-In-One
PIXMA G5020
MegaTank Compact All-In-One
PIXMA G2020
MegaTank Entry-Level Printer
Popular Previous Models
PIXMA TR8520
Wireless All-In-One Printer
PIXMA MX492
Wireless Office All-In-One
PIXMA TS8320
Wireless Photo All-In-One
PIXMA MG3620
Wireless Inkjet All-In-One